DTC Enterprise Co., Ltd. is 100%Thai company running GPS tracking system usable for both small and large cars for twenty years. As One Stop service, the company has been advanced to be one of the leading GPS tracking companies in Asia Pacific. Consequently, DTC products have been successfully exported to twelves following countries; China, Philippine, Indonesia, India, Bangladesh, Vietnam, Laos, Kenya, Malaysia, Hong Kong, Myanmar and Cambodia.
DTC has been growing at 30%
Mr. Thotspol Kunapermsiri, the president of DTC Enterprise Co., Ltd. revealed that “This year, our business has grown up 20% to 30%. Our goal this year is to produce GPS to suit all demands of customers in different groups including customers using full-size cars, mid-size cars, compact cars and private cars for those who need to renew car registration with Department of Land Transport. As a result of this, we are able to provide products in all section according to customers’ requests. Besides, we have also been developing all sorts of programs such as Transport Management System and MA program which will create a complete assistance in car management. What have made us successful and our business grown better, let me tell you frankly, is partly a released law enforcing people to install GPS devices in all public transportation.”
GPS in cars is a fast payback.
Current GPS market in Thailand is quite active because GPS is becoming more essential in transport management in order to control costs. At present, GPS price is decreasing. Just a couple months of installation is already a payback due to the fact that it is proved a worthy technology as it is an investment to control costs.
DTC products are qualified
After law enforcement, situation is becoming worrisome, especially for customers themselves, since there are more new business owners involving in competitive pricing which consists of normal and abnormal kinds. The abnormal kind is to sell ill-conditioned components causing short operating life because of low specification. Unlike DTC as we have truly concentrated on selecting high-quality products which you pay only once for long lasting goods. I additionally want to address that our company has always intended to compete on products quality and production corresponding to customers’ various requirements more than pricing.
As for this year innovation, we will focus on camera which is considered an addition. It can easily be operated by inserting just only one sim card. This car camcorder can also provide a complete range of information. Additionally, online tire pressure gauge is one option being developed. This system will be able to create real time indication of tire pressure level as a proper inflation can lead to 10% of fuel economy and accident reduction due to over inflation or under inflation.
Out technician teams are located in every province.
Our hundred staffs in service team have intended and attempted to increase the number of branches in every region in the country. Within next year, what we have in mind is we will place regular technicians in every province so no matter where you head to, there will be our technicians ready to serve. This will definitely increase customers’ convenience in making appointment with technicians. Moreover, we have changed the former telephone number which is possibly difficult to remember to easier one of 1176 which is the number of the large-sized call center with 24 hours help desk capable of dealing with any problems. Furthermore, we can provide on-site IT technicians helping customers with program installation and coaching them how to use programs. As for after-sales service, it is what we have emphasized for the last twenty years in running this business and this strength have kept us on the top shelf.
“I think now the market is quite open as law enforcement plays an important role. Therefore, we are currently putting our sale representatives in every province. This matter also includes dealers and discussion with business alliances such as telephone service providers who may allow our products on their shelves. Soon enough, there will be an announcement of how our products will be managed for selling in each telephone network’s shop.”
We are aiming to start more ASEAN branches.
We are now partnered with Yazaki Corporation which is a huge company in Japan. The project we do together is OEM installation service in HINO cars. The service will not be provided only in Thailand but we are also planning to approach markets in Malaysia and Indonesia in approximately one or two years. As for the markets, we have successfully approached Vietnam and Laos where we have already placed our dealers in. In Myanmar and Cambodia, we are planning that we are likely to start more branches within this year or the year after as we have done test on our system over there.
“The important point we would like to inform is that to purchase GPS, company with credible and good-quality after-sales service should be your very first priority. Moreover, after-sales service team must always develop their services to meet customers’ demands. For that reason, customers should not consider only price when it comes to buying GPS. I suggest that purchasing with professional is a better choice because long term after-sales service is necessary. It is like one-time investment when it comes to professional option. As for DTC who have been running this business for twenty years now, if we have been working without good standard or lack of responsibility, we might have not been at this point for the last twenty years. Finally, we just want to say that “Think of GPS, think of DTC”.
Source : http://www.busandtruckmedia.com